VRS and IP Relay

What is Video Relay Service (VRS)?

VRS allows people who are deaf or hard of hearing to communicate with others through the use of American Sign Language (ASL). Once a connection is made with the VRS service, a professionally trained Video Relay interpreter begins translating the user’s sign language into spoken words for the other person to hear. When the other person responds, the interpreter translates his or her words back into ASL for the VRS user.

To use VRS, a high-speed Internet connection and a computer with web camera, smartphone or tablet are required.

To learn more about VRS and available VRS providers, visit http://www.fcc.gov.

What is IP Relay?

IP Relay allows individuals to make text-based Relay calls using a computer, smartphone, personal digital assistant (PDA), smartphone or any other Internet-capable device. A professionally trained Communication Assistant relays the call by either voicing or typing what’s said throughout the call. Users must have Internet access to use IP Relay.

To learn more about IP Relay and available IP Relay providers, visit http://www.fcc.gov.