People who are deaf, hard of hearing, deaf-blind or have difficulty speaking can make or receive calls to and from anyone through Louisiana Relay. Louisiana Relay offers numerous free calling options to communicate over the telephone.

Explore our services below to learn
more about calling options

> TTY (Text Telephone)
> Braille TTY
> Voice Carry-Over (VCO)
> Hearing Carry-Over (HCO)
> Speech-To-Speech (STS)
> Services for Voice Users
> Captioned Telephone
> IP Captioned Telephone
> Web/Mobile Captioned Telephone
> Spanish Relay
> Customer Profiles
> Video Relay Service (VRS) & IP Relay

Louisiana Relay Communication Assistants

When you connect through Louisiana Relay, a Relay Communication Assistant (CA) will process your call promptly, professionally and accurately. CAs are specially trained and instructed to convey the full content, context, and intent of Relay conversations in order to maintain functional equivalence for both parties on the call. CAs will type everything that is said or heard to the greatest extent possible, including all secondary activities that would normally be heard in a traditional telephone conversation (e.g., background noises, side conversations, other people coming on the line, etc.). For example, the CA may type background noises that are heard, such as “baby crying,” “dog barking,” or “talking in the background.”

Completely Confidential Calls
By law, Louisiana Relay CAs maintain strict confidentiality regarding all conservations as governed by the Federal Communications Commission. CAs do not participate in the conversations; instead they relay communication between both parties as if they are not present.